Quality Management Knowledge AreaThe simple definition of Quality, given by ‘Quality Guru’ Joseph Juran is “fitness for intended use“.

Quality processes ensure that the project deliverables meet requirements given by customer.

There are 3 project management activities in this domain knowledge segment –

Planning to Manage Quality

This is to come up with a thorough quality management plan for the project that talks about quality standards to follow and procedures to use to make sure that outcome of project meets documented requirements.

Performing Quality Process Compliance and Audit

This is to look at how to create processes, tools, and checklists – your project’s quality activities – so they fit in your organization’s overall quality policy, framework, and guidelines.

Controlling Quality of Deliverables

This is about looking at the deliverable and making sure they comply with requirements. In other words, implementing in the project those processes and tools devised in the previous step.

This is where you will log any defects and raise change requests. This is also the place where sometimes reality hits hard to make us realize that prevention is better than cure!

The quality control measures and techniques are domain-specific and are different for different industries. For instance, the techniques used for software product development are different as compared to the one used in manufacturing industry.

Quality related activities also ensure that all processes used on the project are continuously improved.

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Determine Budget“Never base your budget requests on realistic assumptions, as this could lead to a decrease in your funding.”

— Scott Adams, Dilbert

Determining budget is a project management activity to put together all identified costs for project activities and to come up with a cost baseline.

This cost baseline is very helpful in determining project performance.

In the Control Costs process we see that current actual cost figures are compared against cost baseline to determine whether project is consuming more budget than allocated or if it is within the budget.

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study techniquesA confession, first.

These techniques have got nothing to do with preparing for PMP® certification exam alone. I have been using these for many exams I have taken in my student life and professional career.

Many people are already using these, and these are not out-of-the-blue techniques.

You may already know some of these yourself!

In any case I want to share the study techniques I’ve used so you may find them useful in your exam preparation.

But first,

Should there be a specific approach to PMP® study?

Having one has helped me enormously.

There are two ways to approach the PMP exam. One way is to get the high level picture first, and then drill down into each topic, and piece together the overall understanding as you go along.

Second way is to dive down into specifics of each topic and then assemble the bigger picture.

Whichever way you choose to go about, just make it a point not to hurry.

The notion of accomplishing more learning by hurrying is incorrect. By hurrying, we don’t give our brain enough time to absorb and retain the information. You will see better results by slowing down, and spending focused and quality time on the subject.

You may want to read this beautifully written article by Leo Babuta about how not to hurry and accomplish more for the same effort we put in.

This is similar to how you would approach the task of panning entire range of the forest, for instance. You could either get a map of the forest, identify different geographic ranges, and pan each one of them.

Or you could just start from one side and keep covering the area. But the down side of this approach is that, you would not know how much is remaining to be done until you are actually done panning the entire forest.

I find that the former approach is easier – where you start understanding what each of the Knowledge Areas stand for, how each Process Groups are connected, and the mapping of the PMBOK processes across these Knowledge Areas and Process Groups.

Once you have this ‘map’ clear in your mind, it is easier to understand each process (with their ITTOs) and see immediately how it fits in the overall scheme of things.

I find this way of understanding to be more holistic and easier for the brain to associate (brain remembers by way of associating new information with the information it already has). This repeated reinforcement of the bigger picture as you learn about each process, makes for an easier understanding.

Also Read – PMP Certification Exam: How I Got All-5 ‘Above Target’ In First Attempt – by Rajkumar S, PMP

With this top-down approach, at any point in time you know how much is done and exactly how much is remaining.

Even if a particular topic takes more time to get a hold of (like Cost Management Knowledge Area, with all its formulas, for instance) you can figure how much more time you would need to finish the study. It makes it more comforting.

That said, here are two posts you can read first, in order to get a high level understanding of PMBOK’s processes, and how they are grouped in Process Groups as well as Knowledge Areas.

Here are PMP 8 study techniques you may find useful –

Tip #1: Create a study space

Place and time, where there is no (or least) distraction. Distraction can be both external and internal. If your surroundings are calm during morning hours (or night hours) choose these slots as much as possible. Keep simpler topics to study when decibel levels are higher than your liking. Most important, do not entertain other thoughts while studying.

If some pleasant thought (of playing your favorite video game) enters your mind, gently tell it that you will play it after study hours and push it aside.

More serene a study space you have, better will your mind absorb what you study. And you will spend lesser time.

Tip #2: Do not try to ‘memorize’ anything!

Yes, instead focus on understanding the concept. Let us say you are studying inputs for Estimate Costs process. Just understand the different Tools & Techniques such as Analogous Estimating, Parametric Estimating, Bottom-Up Estimating etc. Once you run through these few times (preferably over different days) your mind sets up a pattern to link this process and the inputs.

You can speed this process up by creating your own mnemonic triggers. Or use the ones I use in my notes.

Tip #3: Stop when your brain tells you to.

When your mind indicates that it can’t absorb any more, stop. Take a small walk, do a 5-min meditation, do something that gives you a quick break. And then get back to study.

This way you will make effective use of your study time. Typically you can study for 30-45mins of continuously and take a break. Our attention span usually is this small.

Tip #4: Know that everything is logical.

All processes, their inputs, tools & techniques, outputs are logically derivable. When you start on a process pause for a minute and think of what-could-be the inputs, outputs before reading through, your mind will try to ‘discover’ them. Its okay if you draw a blank at times. But when your mind discovers the answers it will ‘stick’.

So take it slow, and always try to make sense of the process you are studying as applicable to your project management experience. Also see how is it connected to the process group or knowledge area – anything that helps you connect it to the big picture. You may feel a bit difficult at the beginning, but keep at it. It will be enormously helpful.

Tip #5: Do not rush.

This is really a golden rule for me. There was a time where I was putting endless hours into studying PMP® and not ‘getting’ much in the end. It can be a frustrating experience. Then I realized that when I go ‘slow’ I study ‘fast’. From them on I made strides in my productivity.

You may get a feeling that there ‘is so much to study’, but do not let it overwhelm you. ‘The Great Wall of China’ was built one brick at a time. Same holds good in building knowledge or mastering a subject. Take time to understand the concept.

Give your brain enough time to make connections between what it was just fed and what it already knows. This is how long term memory is built. Connections, and then repetitions to strengthen these connections.

That is why you will see some amount of repetitions in these notes. Redundancy is a very useful study technique.

Tip #6: Set up small victories.

Once you complete studying a process treat yourself to a small reading of your favorite magazine, or something like this. There are times when you need to focus a bit longer and reach a milestone.

Remind yourself of the ‘goody’ you are going to have once you are done with the study. This is a good motivation.

Tip #7: See Green.

Consider yourself lucky if you can overlook into green space (garden, mountains, woods, indoor plants) from your study desk. If not paste poster of a pleasant scenery some place around your study area.

You will take lot of ‘thinking pauses’ during study – look into the green space when you do so. Green helps us think better, calm mind and helps retain focus. Moreover, color green is proven to be good for our eyes!

Tip #8: Have the right ambiance.

Some people prefer to study in complete silence, while some need some kind of ambiance noise because silence can be deafening! I find it very helpful to concentrate when there is a slow, soft music playing in the background. It helps me get into ‘the zone’ and keep going without any distraction.

If you like to study in the backdrop of some music check out www.8tracks.com – you can pick and choose the music that suits you and get on your study routine.

   You wouldn’t be surprised to find apps such as Coffitivity (click here) that recreates noises from coffee shop, because research has proven that mind can concentrate better when there is some level of ambiance noise!.

Bonus tip: Study as if you are doing it to teach others.

This technique by far has worked for me every time, like a charm. When you prepare notes as if it is for you to teach others, your mind quickly gets into Absorption and Discovery mode.

It feels responsible to gather all the information required to answer questions from students. It poses less resistance even when the subject is a bit ‘dry’!

I have included some of these techniques along with PMP study videos in the free course, PMP Launchpad.

free PMP training course: PMP launchpad

I you haven’t already, I urge to you take the benefit of it by signing up from this page now.

Over 24827 people are using this for their PMP study.

What are some of study practices you use? Share them in the Comments section below.

simplicityAs you know project management is a vast topic. My goal in putting together these notes has been that I study only those topics that are required as per PMBOK® guide. AND, study them from a practical view point to know enough to put in practice at work, apart from being able to pass the exam comfortably.

I strongly believe in the following equation –

Knowledge + Fun + Practice = Sure Success

While knowledge of the subject is the core part of the whole learning process, gaining it in a fun-oriented manner makes for a great experience. Having gained the knowledge, you must practice the questions in a way that tests your understanding of the subject. This prepares you to face any kind of questions on the exam (twisted ones, red herrings) and answer them pretty easily.

“Simplification is the ultimate sophistication”

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Estimate Cost processEstimating project costs is a process that helps you figure out an approximation of costs associated with each of the resources planned on all activities of the project.

Why is this required?

Dr. John McManus and Dr. Trevor Wood-Harper write about a study conducted from 1998 to 2005, covering 214 information system projects, across 10 sectors from Manufacturing to Agriculture, of value ranging from less than a million euros up to 80 million euros. The intention of the study was to find out at which stage does a project has greater chances of failing, and to find out the reasons for abandoning projects.

Out of 214 projects, 51 (23.8%) were canceled.

Their findings state that “Results from the analysis of cases indicate that almost one in four of the projects examined were abandoned after the feasibility stage of those projects completed approximately one in three were schedule and budget overruns.“

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“Money often costs too much.”
– Ralph Waldo Emerson

Project Cost Management Knowledge Area

Image Courtesy: Wikipedia

Sydney Opera House is built on 4.5 acres of land, is 183 m long, 120 m wide and is supported on 588 concrete piers sunk as much as 25 m below sea level!

Construction started in March 1959, with an estimated cost of $7 million and estimated completion date of January 1963.

An ambitious and grand project indeed.

When the project was completed, it had cost $103 million with 10 years of delay.

That’s a cost overrun of 14 times the original estimate!

Project Cost Management Knowledge Area helps with estimating cost of all the resources used on the project, figuring out the budget, and planning for ways of keeping costs in check.

Earned Schedule (ES)

Earned Schedule is a concept increasingly used in the project management field and it replaces the usage of Schedule Variance measurements used in Earned Value Method (EVM) calculations.

In simple terms the difference Earned schedule and Actual Time (i.e, Schedule variance = ES – AT) determines whether the project is ahead or behind schedule. We shall see more in the EVM exam notes post.

Tailoring in Cost management

Tailoring is the process of determining which processes, tools and techniques are used for cost management on the project. Some of these decisions may be dictated by the PMO if your organization has one, or existing practices and policies around cost management in the organization.

Even best practices used in the industry, project management methodology (agile!), available expertise, and stakeholder influence (client insistence) may also determine tailoring considerations.

This knowledge area has 4 processes as below –

Planning How to Manage Cost

This project management activity defines policies, procedures and suggests any specific tools and techniques that organizational policies would mandate, for creating and managing changes to cost baseline, in other words, planning to controlling project costs.

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